Privacy Policy

1. Introduction

At CMK, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

2. Information We Collect

We collect personal information that you voluntarily provide to us when you register on the site, make a purchase, or contact us. This may include:

• Personal identifiers: name, email address, phone number
• Account credentials: password (stored using secure hashing)
• Payment information: M-Pesa transaction details, bank details (for vendors)
• National ID / Passport: used for vendor verification purposes
• Usage data: pages visited, IP address, browser type, device information
• Download history: records of products purchased and downloaded

3. How We Use Your Information

We use the information we collect in the following ways:

• To create and manage your account
• To process transactions and send purchase confirmations
• To deliver digital products and access to downloads
• To verify vendor identities and comply with regulatory requirements
• To improve our website, products, and services
• To send important notifications about your account or orders
• To protect against fraud and unauthorized access
• To comply with legal obligations

4. How We Protect Your Data

We implement appropriate technical and organizational security measures to protect your personal information, including:

• SSL/TLS encryption for data transmitted over the internet
• Passwords stored using bcrypt hashing (never in plain text)
• Secure database access with prepared statements to prevent SQL injection
• Regular security audits and updates
• Access controls limiting who can view your personal data

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Payment processors: to facilitate M-Pesa and bank transactions
• Email service providers: to send verification and notification emails
• Legal requirements: when required by law or to protect our rights and safety
• Vendor information: when you make a purchase, necessary details are shared with the vendor for order fulfillment

6. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies help us remember your preferences, keep you logged in, and understand how you use our site. You can control cookie settings through your browser preferences.

7. Your Data Rights

You have the following rights regarding your personal data:

• Access: request a copy of your personal data
• Correction: request correction of inaccurate information
• Deletion: request deletion of your account and personal data
• Opt-out: unsubscribe from marketing communications at any time

To exercise any of these rights, please contact us at info@constructionmaterial.co.ke.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. You may request account deletion at any time by contacting our support team.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

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